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ClearChoiceMD Urgent Care - Playing a leading role in Vermont’s evolving healthcare landscape

03/13/2025 08:57AM ● By EMILY PARKER

Access to timely, high-quality medical care is essential for every community. In Vermont, ClearChoiceMD Urgent Care  has become a vital resource for individuals and families in need of immediate, nonemergency healthcare. With locations in South Burlington, Williston, and Berlin, ClearChoiceMD provides walk-in urgent care services that complement the work of primary care providers and emergency rooms.

As urgent care continues to play an increasingly important role in the healthcare system, ClearChoiceMD remains committed to innovation, patient-centered care, and community engagement. By offering extended hours, virtual care, and on-site diagnostic capabilities, the organization ensures that high-quality medical care is both accessible and convenient.

THE CLEARCHOICEMD DIFFERENCE

Founded with the mission of delivering efficient, compassionate care, ClearChoiceMD has established itself as a trusted provider in the New England region. Each center is staffed by experienced medical professionals who specialize in treating non-life-threatening conditions, such as respiratory infections, minor injuries, and common illnesses.

Unlike traditional healthcare settings, ClearChoiceMD offers a seamless patient experience, with digital check-in, transparent wait times, and walk-in access—eliminating the need for lengthy appointment scheduling. Additionally, services such as on-site X-rays, lab testing, and Workers' Compensation services make ClearChoiceMD a one-stop destination for urgent medical needs.

“Urgent care centers fill an important gap between primary care and emergency rooms,” says Mary Williams, practice manager of ClearChoiceMD’s South Burlington location. “By providing immediate treatment for non-life-threatening conditions, we help reduce ER overcrowding and ensure patients receive timely care when their primary provider isn’t available.”

 

URGENT CARE’S EXPANDING ROLE

As healthcare demands evolve, urgent care centers have become an integral part of the system, bridging the divide between routine primary care and hospital emergency departments. ClearChoiceMD’s ability to quickly assess, diagnose, and treat patients ensures that individuals receive appropriate care without unnecessary ER visits.

To further enhance accessibility and convenience, ClearChoiceMD has invested in virtual care, allowing patients to consult with a provider remotely for certain conditions. Additionally, advances in diagnostic technology and workflow optimization have led to reduced wait times and improved patient satisfaction. “We recognize the growing need for urgent care services,” Mary explains. “That’s why we’ve expanded our offerings to include virtual care, enhanced diagnostic tools, and coordinated follow-up care with local providers.”

Lindsay Kligerman, clinical support staff (left), and Danielle Diorio, registration staff, at ClearChioiceMD Urgent Care in South Burlington

STRENGTHENING LOCAL COLLABORATIONS

One of ClearChoiceMD’s core principles is collaboration. The organization works closely with local hospitals, primary care physicians, and specialists to ensure patients receive proper follow-up care when needed. This approach not only improves continuity of care but also reduces strain on emergency departments.

Through partnerships with local employers, schools, and community organizations, ClearChoiceMD also provides Workers’ Compensation and DOT physical exams, sports physicals, and wellness education, reinforcing its role as a key healthcare partner in the Burlington area.

URGENT CARE VS. EMERGENCY CARE

A common challenge in healthcare is ensuring that patients seek the right level of care for their condition. ClearChoiceMD actively engages in community education to help individuals understand when urgent care is the best option compared to an emergency room visit. “Educating patients on when to choose urgent care versus the ER is a priority for us,” Mary says. “Through outreach programs, educational materials, and direct patient interactions, we guide individuals toward the most appropriate care while emphasizing preventive health measures.”

By raising awareness, ClearChoiceMD empowers patients to make informed decisions about their healthcare, ultimately leading to better outcomes and lower costs for both individuals and the broader healthcare system.

INDUSTRY CHALLENGES AND FUTURE GROWTH

Like many healthcare organizations, urgent care providers face challenges such as staffing shortages and increasing patient demand. To address these issues, ClearChoiceMD focuses on investing in provider training, optimizing clinic operations, and expanding service offerings to meet evolving community needs. “Our goal is to remain at the forefront of urgent care innovation,” Mary explains. “We are continuously enhancing our services, from expanding virtual care options to strengthening partnerships with local healthcare providers.”

Looking ahead, ClearChoiceMD plans to further integrate virtual care, refine patient- centered processes, and explore new ways to expand urgent care access. As the demand for convenient, high-quality healthcare grows, ClearChoiceMD remains committed to meeting that need in Vermont and beyond.

A RESOURCE FOR TRUSTED HEALTHCARE

As ClearChoiceMD continues to expand its role in the Burlington area, the organization remains focused on its core mission: providing high-quality, accessible, and compassionate care for individuals and families.

With state-of-the-art facilities, extended hours, and a commitment to innovation, ClearChoiceMD is helping to shape the future of urgent care in Vermont. Whether through walk-in clinics, virtual care, or community partnerships, the organization ensures that patients receive the care they need—when they need it most. 

PHOTOS COURTESY OF CLEARCHOICEMD URGENT CARE

CLEARCHOICEMD URGENT CARE

SOUTH BURLINGTON

1200 Williston Road

WILLISTON

62 Merchants Row

BERLIN

798 US Route 302

For more information, visit www.ccmdcenters.com

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